Terms and conditions of use

"USER" within the meaning of these terms is any person using the services provided by the website pancakecloud.com.

"OPERATOR" in the sense of these conditions is the site pancakecloud.com itself, as well as its owners.

1. The operator undertakes to take all necessary measures to perform the offered services in a minimum time.

2. Only the Operator has access to the information provided by the user when purchasing, connecting and using the services. The information can be used only by the Operator to provide the offered services to the User. The Operator respects the personal information and will not share it with third parties, except in case of violation of the General Terms of Use by the User or in the presence of a valid legal provision for this.

3. The User is responsible for the activities he performs through the services provided by the Operator. The consumer must comply with the laws of his country. The user agrees not to share his account with others and to keep his account access data in a safe place. The user can use his account through as many devices as he wants, but there can be only one connection at a time. Multiple links to one account are not allowed.

4. The user agrees to:

   • Does not pay for services with a stolen credit card or PayPal account.

   • Do not use the services to attack other computers, servers or networks on the Internet. Do not attack our servers and resources.

   • Not to use the services to scan (port scanning, running proxy hunters) or to access other people's computers, servers or networks on the Internet.

   • Do not use the services to transmit viruses / Trojans / worms, etc. on other computers on the Internet.

   • Do not use the services to send unwanted or fraudulent material.

• Do not distribute child pornography, illegal software, music and movies, and other illegal materials. Violators will be handed over to the authorized bodies and their accounts will be suspended.

   • Not to promote or encourage any terrorist activities.

   • Do not use the services to threaten or harass others.

   • Not to use the services for any criminal acts.

5. The Operator has the right at its discretion to suspend or restrict the access of certain users to its services, as well as to suspend their offer without reimbursement, if it receives complaints from other users, servers, companies or Internet providers, performed by Consumer activities.

6. The Operator has the right to terminate the offered services without prior notice, in case of non-compliance with the General Terms and Conditions, without refund of the money paid by the User.

7. If the User violates the General Terms and Conditions for criminal activities, he will be deprived of all privileges related to his personal data, without refund of the money paid by the User.

8. The Operator reserves the right to change the General Terms and Conditions, as the User is obliged to periodically check for changes and comply with them.

9. You can contact the Operator through the contact page.

10. The Operator cannot and is NOT responsible for the actions of the users using its services.

Refund policy

We offer a guaranteed refund of up to 2 days.

The user can receive a full refund if he is dissatisfied with the services and if he refuses to use them, up to 2 days from the activation of his service.

If the Operator terminates the provision of services due to violation of the General Terms and Conditions, the User will not receive a refund of the amount he has paid.